1. Introduction

At BJRR, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard data related to your profile, subscriptions, and the hardware connected to our broadcasting service.

2. Information We Collect

We collect information to provide a better experience and maintain the technical integrity of the broadcast service:

• Profile Information: When you register, we collect personal details such as your name, email address, username, mobile number, and company name. This allows us to manage your account and provide personalized support.
• Subscription Information: We maintain records of your subscription history, including plan types, active license counts, payment reference IDs from Razorpay, and expiration dates. (Note: We do not store your full credit card or bank details; these are handled directly by our secure payment gateway, Razorpay).
• Hardware and Device Information: To ensure reliable broadcasting, our system collects technical data from devices connected to receive data. This includes:
  • Hardware identifiers and MAC addresses.
  • Device online/offline status and "last reported" timestamps.
  • System metadata (e.g., operating system version, browser type) used for compatibility and troubleshooting.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage the broadcasting service.
• To process subscription payments and verify licensing.
• To monitor the performance and "online" status of your connected hardware.
• To send technical notifications, alerts, and support messages.
• To improve our application and troubleshoot technical issues.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal and technical information. Profile data is stored on secure servers, and all payment transactions are processed through authorized and encrypted payment gateways.

5. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties like Razorpay (for payment processing) or OneSignal (for notifications), who assist us in operating our service, so long as those parties agree to keep this information confidential.

6. Your Consent

By using our application and connecting your hardware to our server, you consent to our Privacy Policy.

7. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Significant changes may also be communicated via the application or email.